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The Propcast

Sep 23, 2020

The Propcast
Season 2, Episode 5
Title: Tech Enabled Build to Rent with Rajesh Shah
Summary: In this episode we speak to Rajesh Shah on Quintain and Tipi to talk about tech enabled Build to Rent. 
The Propcast by Louisa Dickins, Co-Founder of LMRE the leading Global PropTech recruiter brought to you in partnership with UK PropTech Association, The UK PropTech Association is a membership organisation to drive the digital transformation of the property industry.
This show will focus on connecting the PropTechs, real estate funds and VC’s globally…and get everyone talking about innovation of the build to rent environment.
About Our Host
Louisa Dickins
Louisa started her career in property working at a well-known estate agency in London. Realising her people skills, she moved over to Lloyd May to pursue a career in recruitment. She now is a Director at LMRE, who are a specialist recruitment firm driven by PropTech and recruitment professionals, and Louisa oversees their 5 core areas. Louisa co-founded LMRE and provides a constructive recruitment platform to the new disruptors in real estate. Louisa is also on the board of Directors at UK PropTech Association (UKPA).
About LMRE
LMRE believe there is a better way to recruit. LMRE focus on a more comprehensive, client led focus delivering exceptional talent to the right place at the right time. They are passionate about the industry and passionate about people's careers. LMRE spend time with each client to become and an extension of the business, and their transparency and core values help them grow with the sector. LMRE simplify recruitment and innovate with our clients and evolve the people driven, PropTech community.
About Our Guests
Rajesh Shah
Rajesh is Quintain's Executive Commercial Director, working in our Build to Rent (BtR) business,   Tipi, having set it up in 2015. Rajesh is responsible for all commercial and financial aspects of the   Tipi business to position it to become the UK’s largest BtR platform. He works closely with the wider Quintain team on the design and pricing for future plots at Wembley Park and new business. Rajesh joined Quintain in 2008 as the Transactions Director responsible for refinancings, acquisitions, disposals and joint ventures.
Rajesh has worked in real estate for over 20 years across a range of sectors including commercial, residential and retail. He has led transactions ranging from raising capital for new funds through to acquisitions and disposals of property portfolios and businesses. Prior to Quintain, Rajesh spent 10 years at Land Securities, where he was Investment Strategy Director at its Trillium subsidiary. He led the pricing of Trillium’s new business transactions as well as portfolio management of existing assets. Prior to this he worked at PwC as a management consultant in sectors including real estate, retail and media.
LMRE website  
Insights from this Episode
  • One of the things we learned early days is a very strong focus on customers, be it the landlord's at that point when we slowly sold the apartments or ultimately the customers who lived with us - Rajesh
  • They're really bringing neighbourhoods to life and creating communities, which I think that's what a lot of us are all seeking, this new concept of living – Louisa
  • I spent probably 12 months heavily researching and taking the foundation we had within Quintain, but looking very, very hard at what the customers really want as renters at large in London and beyond what our pain points were – Rajesh
  • we want to make sure we stand uniquely for, is the whole strength and depth in customer service – Rajesh
  • Rather than sector specific, what we've been testing very heavily in our recruitment is mindset. People really willing to go the extra mile are people really willing to put themselves into the customer shoes, willing to take every problem to its resolution – Rajesh 
  • But ultimately, the success with the data is really are we improving enhancing the customer enjoyment and benefits – Rajesh
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