Sep 23, 2020
The Propcast
Season 2, Episode 5
Title: Tech Enabled Build to Rent with Rajesh
Shah
Summary: In this episode we speak to Rajesh
Shah on Quintain and Tipi to talk about tech enabled Build to
Rent.
The Propcast by Louisa Dickins, Co-Founder of LMRE the leading
Global PropTech recruiter brought to you in partnership with UK
PropTech Association, The UK PropTech Association is a membership
organisation to drive the digital transformation of the property
industry.
This show will focus on connecting the PropTechs, real estate
funds and VC’s globally…and get everyone talking about innovation
of the build to rent environment.
About Our Host
Louisa Dickins
Louisa started her career in property working at a well-known
estate agency in London. Realising her people skills, she moved
over to Lloyd May to pursue a career in recruitment. She now is a
Director at LMRE, who are a specialist recruitment firm driven by
PropTech and recruitment professionals, and Louisa oversees their 5
core areas. Louisa co-founded LMRE and provides a constructive
recruitment platform to the new disruptors in real estate. Louisa
is also on the board of Directors at UK PropTech Association
(UKPA).
About LMRE
LMRE believe there is a better way to recruit. LMRE focus on a
more comprehensive, client led focus delivering exceptional talent
to the right place at the right time. They are passionate about the
industry and passionate about people's careers. LMRE spend time
with each client to become and an extension of the business, and
their transparency and core values help them grow with the sector.
LMRE simplify recruitment and innovate with our clients and evolve
the people driven, PropTech community.
About Our Guests
Rajesh Shah
Rajesh is Quintain's Executive Commercial Director, working in
our Build to Rent (BtR) business, Tipi, having set it up in
2015. Rajesh is responsible for all commercial and financial
aspects of the Tipi business to position it to become the
UK’s largest BtR platform. He works closely with the wider Quintain
team on the design and pricing for future plots at Wembley Park and
new business. Rajesh joined Quintain in 2008 as the Transactions
Director responsible for refinancings, acquisitions, disposals and
joint ventures.
Rajesh has worked in real estate for over 20 years across a
range of sectors including commercial, residential and retail. He
has led transactions ranging from raising capital for new funds
through to acquisitions and disposals of property portfolios and
businesses. Prior to Quintain, Rajesh spent 10 years at Land
Securities, where he was Investment Strategy Director at its
Trillium subsidiary. He led the pricing of Trillium’s new business
transactions as well as portfolio management of existing assets.
Prior to this he worked at PwC as a management consultant in
sectors including real estate, retail and media.
Resources
LMRE website www.lmre.co.uk
UKPA www.ukpa.com
Quintain www.quintain.co.uk
Tipi www.tipi.london
Insights from this Episode
- One of the things we learned early days is a very strong focus on customers, be it the landlord's at that point when we slowly sold the apartments or ultimately the customers who lived with us - Rajesh
- They're really bringing neighbourhoods to life and creating communities, which I think that's what a lot of us are all seeking, this new concept of living – Louisa
- I spent probably 12 months heavily researching and taking the foundation we had within Quintain, but looking very, very hard at what the customers really want as renters at large in London and beyond what our pain points were – Rajesh
- we want to make sure we stand uniquely for, is the whole strength and depth in customer service – Rajesh
- Rather than sector specific, what we've been testing very heavily in our recruitment is mindset. People really willing to go the extra mile are people really willing to put themselves into the customer shoes, willing to take every problem to its resolution – Rajesh
- But ultimately, the success with the data is really are we improving enhancing the customer enjoyment and benefits – Rajesh
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