May 12, 2021
Summary: In this episode the Propcast talks to Cem
Savas from Plentific and Andy Belton from Notting Hill Genesis
about how property management can be made simple.
The
Propcast by Louisa Dickins, Co-Founder of LMRE the
leading Global PropTech recruiter, is brought to you in partnership
with CREtech
and ReimTech. This show will focus on
connecting the PropTechs, real estate funds and VC’s globally…and
get everyone talking about innovation of the build to rent
environment.
About Our Host
Louisa Dickins
Louisa started her career in property working at a well-known
estate agency in London. Realising her people skills, she moved
over to Lloyd May to pursue a career in recruitment. She now is a
Director at LMRE, who are a specialist recruitment firm driven by
PropTech and recruitment professionals, and Louisa oversees their 5
core areas. Louisa co-founded LMRE and provides a constructive
recruitment platform to the new disruptors in real estate. Louisa
is also on the board of Directors at UK PropTech Association
(UKPA).
About LMRE
LMRE believe there is a better way to recruit. LMRE focus on a more
comprehensive, client led focus delivering exceptional talent to
the place at the time. They are passionate about the industry and
passionate about people's careers. LMRE spend time with each client
to become and an extension of the business, and their transparency
and core values help them grow with the sector. LMRE simplify
recruitment and innovate with our clients and evolve the people
driven, PropTech community.
About Guests
Cem Savas
Cem
Savas is the co-founder of Plentific, an award winning digital
platform for property management. This platform empowers housing
providers to streamline operations and enhance resident experience,
unlocking operational savings throughout and competing work order
management solutions and work to get the marketplace better trade
professionals. Plentific is now in six countries, and has over 165
people. Prior to this Cem worked for some of the world's best known
banking institutions but always maintained a keen interest in
property, conceiving the idea for Plentific with co founder and CTO
Emre Kazan, as the pair believed property management could and
should be better - for local trades specialists, property managers
and tenants.
Andy Belton
Andy Belton is Chief Operating Officer (COO) and a member of the
Executive Board for Notting Hill Genesis. Notting Hill Genesis is
one of the largest housing associations in London and the South
East, owning and managing more than 66,000 homes and around 2,000
staff. NHG provide homes across a range of tenures and are
committed to continuing to deliver housing that is affordable to
all. With roots reaching back to the 1960s, their legacy
organisations were established by local people who shared a similar
vision – to house west London’s working poor, providing them a home
from which to build themselves and their families a secure future.
In 2017 Andy lead a digital transformation programme of ‘automation
and efficiency’ to support our corporate strategy, called the
WorkWise programme will be key to delivering the Notting Hill
Genesis strategic objectives to modernise and improve customer
services and to operate more efficiently.
Resources Referenced
LMRE website www.lmre.co.uk
UKPA website www.ukpa.com
Plentific website www.plentific.com
Notting Hill Genesis website www.nhg.org.uk
Insights From This Episode
- You have to be very close to your clients and understand their pain points and get their feedback, but then sometimes to disrupt and to change how things work, you also have to challenge them and bring different ideas and different concepts to them, which they might not be comfortable with – Cem Savas
- Where it falls down is not necessarily about bad repairs, it's often about poor communication – Andy Belton on property management
- Longer term, what is very helpful is case studies and raw data to show to clients. And the more you can show, the easier it gets – Cem Savas, about widening client bases
- I think we're over a lot of the resistance now, and I think more and more people are seeing the power of technology – Andy Belton
- On the governance side (of ESG), data is always the most important driver of making the right decisions going forward – Cem Savas
- We've introduced a number of issues and initiatives to try and bring black and minority ethnic people through the organisation faster and into senior roles in the organisation – Andy Belton
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