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The Propcast

Dec 1, 2020

Summary: In this episode The Propcast we talk to David Fuller-Watts from Mallcomm, and Ben Chesser from Coniq about driving efficiencies in real estate. 
The Propcast by Louisa Dickins, Co-Founder of LMRE the leading Global PropTech recruiter brought to you in partnership with UK PropTech Association, The UK PropTech Association is a membership organisation to drive the digital transformation of the property industry. This show will focus on connecting the Proptechs, real estate funds and VC’s globally…and get everyone talking about innovation of the build to rent environment.
About Our Host
Louisa Dickins 
Louisa started her career in property working at a well-known estate agency in London. Realising her people skills, she moved over to Lloyd May to pursue a career in recruitment. She now is a Director at LMRE, who are a specialist recruitment firm driven by PropTech and recruitment professionals, and Louisa oversees their 5 core areas. Louisa co-founded LMRE and provides a constructive recruitment platform to the new disruptors in real estate. Louisa is also on the board of Directors at UK PropTech Association (UKPA).
About LMRE
LMRE believe there is a better way to recruit. LMRE focus on a more comprehensive, client led focus delivering exceptional talent to the right place at the right time. They are passionate about the industry and passionate about people's careers. LMRE spend time with each client to become and an extension of the business, and their transparency and core values help them grow with the sector. LMRE simplify recruitment and innovate with our clients and evolve the people driven, PropTech community.
About Our Guests
David Fuller-Watts 
David is an experienced Senior Business Development director and IT specialist with leading edge experience in SaaS technology solutions, product development & digital marketing strategy in both EU and USA. David has worked in the real estate sector for over 15 years, and leads the product development of the award winning PropTech platform Mallcomm, used by more than 350 commercial real estate destinations to manage communications, operations, retail and community engagement. Mallcomm as a 360-degree integrator for managing and engaging real estate communities, tenants, operators, suppliers, shoppers and other stakeholders. The product transforms a user's experience of the space, creates loyalty by connecting people to places whilst delivering efficient operations, significant budget savings and valuable insights.
Ben Chesser
Ben is an experienced CEO with a passion for market changing disruptive technologies. For the last 15 years, Ben has focused on bringing the rigour and measurability of the online retail world into offline businesses, helping retailers and shopping malls understand the true value of their customers. Ben founded Coniq in 2014 to make the advanced tools for the retail giant readily available to every business in the industry. Coniq is today recognised as one of the fastest growing customer engagement and loyalty software companies in the world, by following Ben’s founding principles of putting the customer first, Coniq’s loyalty programs continue to deliver ongoing sales growth for clients.
Resources mentioned
LMRE website
UKPA website
Coniq website
Mallcomm website 
Insights from this Episode
  • The mall space is evolving really fast right now and the need for technologies is on top of everyone's agenda – Ben Chesser
  • We believe that technology really has the potential to drive down the costs of operating a shopping centre – David Fuller-Watts
  • (Those who are thinking) about digital in the future, they've now jumped the top of the agenda. Because if you don't do that, you don’t survive, so it's accelerated and shaken out the industry incredibly – Ben Chesser
  • I always like to say that Mallcomm solves actual real problems, problems that people actually have a need solving is not technology for technology's sake – David Fuller-Watts
  • Were not doing projects to win prizes or tick boxes, we really want to impact the businesses we work with and not a lot of vendors don’t do that – Ben Chesser
  • It's about who you integrate with, how we get connection, what type of technology you can use… and any of those different types of connections, all at the same time – David Fuller-Watts
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